When syncing with Airbnb, various errors occur that are related to filling information in your account. Below is a list of the most common errors and its solutions.
| Error | Solution |
| 10:0: ERROR: Element ‘{http://www.airbnb.com/schemas/airbnb-listing/v1}amenities’: Missing child element(s). Expected is ( {http://www.airbnb.com/schemas/airbnb-listing/v1}amenity) | No positions have been selected in the list of “Property Amenities” for the property; choose at least 5 services. |
| 127:0: ERROR: Element ‘{http://www.airbnb.com/schemas/airbnb-listing/v1}lat’: ‘7/7 Mikheili Tsinamdzghvrishvili street’ is not a valid value of the local atomic type | The coordinates are incorrect. Check the address and click “Get GPS coordinates” again. |
| There was an error processing the request. room_type_category must be one of [“entire_home”, “private_room”, “shared_room”] | The accommodation type has not been selected in the channel room type setting. Edit the accommodation type. |
| Element ‘{http://www.airbnb.com/schemas/airbnb-listing/v1}checkInTimeStart’: ” is not a valid value of the atomic type ‘{http://www.airbnb.com/schemas/airbnb-listing/v1}checkInHours’ | Check-in and check-out times are not specified. Select your check-in and check-out times in the property “General Information”. |
| ERROR: Element ‘{http://www.airbnb.com/schemas/airbnb-listing/v1}customPricing’: Missing child element(s). Expected is {http://www.airbnb.com/schemas/airbnb-listing/v1}customDailyPricing ) | The base price is not specified in the room type setting. Be sure to include the base price of the room type. |
| [400] Error ID: 8dad0edfe1e4a17fb3b85f9bb2fa1fd3. There was an error processing the request. Your daily price is too low. The minimum is … ₽ | For correct synchronization with the Airbnb channel, the cost of a room/bed must be at least $ 10 |
| Unsupported image format: unknown for https://homelyapartments1.otelms.com /gatepublic/showimageproperty/54/0/foto.jpg | Photo generated, but not added – you need to delete an extra cell or add a photo to it (check the section Rooms or Property photos) |
| [last_synchronization_error] => [400] Error ID: 1c7596cc88738a67a4de3fcc8738fa44. There was an error processing the request. Please use a extra fee per guest of at least $5 but no more than $300 | The price of the additional place does not correspond to the channel pricing policy – correct the cost of the additional place. |
| Your request could not be completed because of the following errors:. Error Id: none. Details: document_uri has already been taken | Has already been published. Click “update” again. |
| [401]The listing description uses too many capitalized letters | There are too many capital letters in the name of the object. It is necessary to go to the General information about the object and correct the name, address. |
Errors always have a description of the problem and are eliminated by correcting the data in the OtelMS system.
In case of AirBnB synchronization errors, we recommend contacting OtelMS technical support through the “help” section by writing a new message